Every year, there are more than 1.5 million ambulance trips in the Netherlands. The emergency dispatch centre plays an indispensable role in this.
Yet it is precisely the dispatch centre that is getting stuck. There are too few dispatchers, the workload is high and outdated systems don’t connect well with each other. As a result, valuable time is lost on manual work and coordination – time that is needed for patients who require immediate help. Without change, the safety and availability of ambulance care are at risk.
Linkspan makes the dispatch centre smarter, better connected and future-proof. We take routine work off dispatchers’ hands, get systems working together and free up capacity for the calls where human judgement makes the difference.
We start with planned, non-urgent transport: more than 300,000 trips a year, each of which dispatchers currently have to arrange individually with the requester. Our AI agent handles this intake independently and prepares the request. The dispatcher stays in control and only gives the final approval.
“I don’t want to build something just because it’s cool. I want it to actually help people.
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“The number of legal questions people face keeps growing each year. We’re trying to make it more efficient—and, through that, more affordable.
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“You can be a great person, but if you don’t understand the numbers, you’re not building a company—you’re just having fun
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“That’s the beauty of what we’re building: a simple user experience backed by smart infrastructure.
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Founder of Stackwise